Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges for orders from the Online Shop vary based on your location and the size of your order. You can view the exact shipping cost at checkout before completing your purchase.

The Online Shop accepts Debits and Credit Cards Only.

Delivery times vary based on your location and the shipping option you select. Typically, orders are delivered within 15 to 30 business days after dispatch.

Shopping in the Online Shop is highly secure. We use advanced encryption technology to protect your personal and payment information. Your data is kept confidential and is never shared with third parties without your consent.

After placing your order, you’ll receive a confirmation email with the order details. Once your order is processed and dispatched, you’ll receive a shipment notification with tracking information to monitor your delivery.

Yes, you will receive an invoice for your order via email once your purchase is confirmed. You can also download a copy from your account or contact customer support if you need a physical copy.

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